Exam 220-1102 topic 1 question 107 discussion

A. Run the virus scanner in an administrative mode: virus scanner always use administrative mode, so this is irrelevant = no B. Reinstall the operating system: this does not preserve user files so = no C. Reboot the system in safe mode and rescan: In safemode malwares can't run and antiviruses can kill them, so= yes D. Manually delete the infected files: this does not preserve user files = no Therefore I go with D

Again bad answer. Happening too often. The answer is C. Boot into safe mode, run antivirus. Recommended procedure

So who's confirming these answers because I notice that some seem to be incorrect but no administrator chimes in to clarify.

Reboot the system in safe mode and rescan: Booting in safe mode loads a minimal set of drivers and services. Many types of malware are designed to start automatically with Windows, but booting in safe mode can prevent their activation. Scanning in safe mode can increase the chances of detecting and removing malware that might be active and hidden during a normal boot.

The answer is C. Reboot the system in safe mode and rescan. Safe mode is a diagnostic mode of Windows that starts the computer with a limited set of drivers and services. This can be helpful for troubleshooting problems, such as malware infections.

C. Reboot the system in safe mode and rescan.

Safe mode is necessary to allow access to the malware files. You would not be able to manually delete them.