Network troubleshooting is a repeatable process, which means that you can break it down into clear steps that anyone can follow.
Identify the Problem. ...
Develop a Theory. ...
Test the Theory. ...
Plan of Action. ...
Implement the Solution. ...
Verify System Functionality. ...
Document the Issue.
Theory of probable cause is before Plan of action.
https://www.comptia.org/content/guides/a-guide-to-network-troubleshooting
Its B! The question stated that the "Network Engineer developed a plan of action to resolve an ongoing issue", therefore, the next steps is to Implement it.
Before implementing the solution to resolve the problem, the network engineer should establish a theory of probable cause. This involves identifying the root cause of the problem, which is the underlying factor that is causing the issue to occur. Establishing a theory of probable cause is an important step in the problem-solving process, as it helps to ensure that the solution addresses the root cause of the problem and not just the symptoms.
my dude. its not D. Plz... i know you pluged it into chat gpt but if you copy paste the comptia seven-step process for network troubleshooting THEN chat gpt it.. it will tell u its B not D.
upvoted 4 times
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