A. Non-personally identifiable information (NPI) is information that cannot be used to identify an individual. In this case, the cell phone device name would be considered NPI because it is not tied to a specific individual. The other options (customer's name, government ID number, and telephone number) are all personally identifiable information (PII) because they can be used to identify an individual. PII includes any information that can be used to distinguish or trace an individual's identity, either alone or when combined with other information that is linked or linkable to a specific individual.
Unless they have their name on the phone.... but i agree with you as well
upvoted 2 times
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