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Exam PK0-004 topic 1 question 730 discussion

Actual exam question from CompTIA's PK0-004
Question #: 730
Topic #: 1
[All PK0-004 Questions]

During a sprint, the product owner asks the scrum master to work on a quality issue as soon as possible. Which of the following is the scrum master's MOST likely action?

  • A. Advise the product owner to submit a change request to the CCB.
  • B. Ask the product owner if the issue can be deferred to the next sprint.
  • C. Escalate the request by the product owner to upper management.
  • D. Inform the product owner of potential delays to the work in the sprint.
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Suggested Answer: C 🗳️
Reference:
https://www.simplilearn.com/scrum-master-roles-responsibilities-qualities-article

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kmanb
2 years, 3 months ago
Selected Answer: D
The scrum master does not have the authority to escalate requests from the product owner to upper management. Instead, the scrum master's primary role is to help the development team and the product owner to work together effectively to deliver high-quality products. If the product owner asks the scrum master to work on a quality issue as soon as possible, the scrum master's most likely action would be to inform the product owner of potential delays to the work in the sprint and work with the development team and the product owner to find a solution that meets the needs of the project while also following the scrum process.
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