Exam PK0-004 topic 1 question 709 discussion

smoothing because of this: Smoothing is often used by project managers when it is important to provide temporary relief from the conflict or buy time until you are in a better position to respond and/or push back against the conflicting party. It is also used when the conflicting party “stands their ground” and refuses to budge on their viewpoint. In these cases, it is simply better for the project manager to accommodate this person since continuing the conflicting conversation would cause more harm than good to the project or other project team members. C makes no F sense.If this was something like Joe and Ann talked and Ann gave him the place, then yes, but there is no " negotiating" on this, so the correct answer is D

This is an example of negotiating. Negotiating is a conflict resolution strategy that involves reaching a mutually acceptable agreement through discussion and compromise. In this case, Ann is aware of the impact that Joe's resentment is having on the project environment, and she decides to give him her office and relocate to a shared work space in order to address the issue. By doing so, she is engaging in negotiation in order to reach a mutually acceptable agreement that resolves the conflict and helps to improve the project environment. Other conflict resolution strategies, such as avoiding, confronting, or smoothing, may also be relevant in certain situations, but negotiating is the most appropriate strategy in this case, as it involves working with Joe to find a solution that addresses his concerns and meets the needs of both parties.