A user reports a PC is running slowly. The technician suspects it has a badly fragmented hard drive. Which of the following tools should the technician use?
dfrgui.exe is a built-in tool in Windows that can be used to defragment a hard drive. Defragmenting a hard drive can improve its performance by rearranging the data on the hard drive so that files are stored in contiguous blocks, which can improve the speed at which the data can be read from the drive. When a hard drive is badly fragmented, it can cause the PC to run slowly as the computer has to work harder to access the scattered data. Therefore final answer is C.
This one bothers me in that the tech SUSPECTS fragmentation and has therefore completed step 2 of the troubleshooting theory. RESMON feels like a nod to step 3 (test the theory) where running defrag feels like step 4 (Implement the solution)
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