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Exam 220-1001 topic 1 question 65 discussion

Actual exam question from CompTIA's 220-1001
Question #: 65
Topic #: 1
[All 220-1001 Questions]

The touch-screen feature on a Windows device has stopped working.
Which of the following should the technician check FIRST?

  • A. Device Manager
  • B. Performance Monitor
  • C. System configuration
  • D. Digitizer settings
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Suggested Answer: D 🗳️

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JoeGumby
Highly Voted 3 years, 2 months ago
For something that stopped functioning completely, I would check Device Manager first to see if there is a failed driver or if the device had accidentally been disabled. If the touchscreen was still partially usable then I would go to the digitizer setting first.
upvoted 6 times
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SixGoddess
Most Recent 11 months, 3 weeks ago
Selected Answer: A
the answer is device Manager they can verify if the touchscreen is recognized by the system to check for any driver issues and or reinstall the touchscreen drivers if necessary,
upvoted 1 times
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ElPato80
3 years, 4 months ago
Ok so device manager I think is for attached devices or paired devices connected to the device and not the device itself. I was thinking it was system configuration as that is for the device itself. D makes sense though and is the most obvious to me as it relates to touch screens. I am not familiar yet with working with digitizer apps or programs with windows yet so that is why I was thrown off.
upvoted 1 times
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l0609890
3 years, 11 months ago
Tough Question but I think I am going with D. I have a digitizer setting called "Tablet PC settings" and it allows me to calibrate my digitizer. If the touch screen is not working but the display doesn't look broken, it is very likely the digitizer setting are wrong or requires calibration
upvoted 1 times
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dnbly
4 years, 2 months ago
D should probably be read as Digitizer Calibration Tool (which is the official Windows name for that settings area).
upvoted 1 times
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YouKownNothingJonSnow
4 years, 6 months ago
I think the right answer is A because doesn't seem to exist a "digitizer settings" in Windows. https://support.microsoft.com/en-us/surface/what-to-try-if-your-surface-touchscreen-doesn-t-work-01575279-71ab-637d-60f4-eac111ad703f#bkmk_standard_touchscreen_troubleshooting
upvoted 2 times
manujoe
4 years, 3 months ago
There is https://www.windowscentral.com/how-calibrate-touch-enabled-display-windows-10
upvoted 1 times
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papawaiswais
4 years, 7 months ago
same here
upvoted 1 times
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Tazzy
4 years, 9 months ago
I'd say this question tries to catch you out, surely you will find the settings for the digitizer in Device Manager, if I'm not mistaken??
upvoted 2 times
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kwyjibo
4 years, 11 months ago
I don't think there is a "digitizer settings" feature, everything online points to checking Device Manager to make sure it is enabled
upvoted 4 times
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polygonman244
4 years, 11 months ago
I always check Device Manager first when troubleshooting. I didn't know there was a feature in Windows called "Digitizer settings".
upvoted 1 times
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Dalers
5 years, 3 months ago
Udemy suggests there should be an option for 'Display settings', I feel this answer may be incorrect
upvoted 1 times
nothanks6969
5 years, 1 month ago
Display = Digitizer
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Rz10
5 years, 6 months ago
i'd say Device manager on this. Anyone has a better idea?
upvoted 2 times
Cha_la_la
5 years, 4 months ago
Digitizer is what translates your taps and gestures into the input on the screen.
upvoted 5 times
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A (35%)
C (25%)
B (20%)
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