A project team member in a balanced matrix organization has been underperforming. Which of the following steps should the project manager take FIRST to correct the team member's performance?
A.
Conduct a face-to-face discussion with the team member.
B.
Draft a formal memo to the functional manager.
C.
Send a group email to the project team encouraging hard work.
In a balanced matrix, the project manager and the functional manager share power in this structure.
Source- CompTIA Project+ Study Guide: Exam PK0-005 by Kim Heldman page 199
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