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Contracts define the relationship between providers and customers and are the primary tool for customers to extend governance to their suppliers. CCSK Study Security Guide, pg 29, 2.1.1.1
Contracts: The primary tool of governance is the contract between a cloud provider and a cloud customer (this is true for public and private cloud). The contract is your only guarantee of any level of service or commitment—assuming there is no breach of contract which, tosses everything into a legal scenario. Contracts are the primary tool to extend governance into business partners and providers.
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