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Correct Answer is A
CWNP Methodology includes the following:
Identify the problem.
Discover the scale of the problem.
Define the possible causes of the problem.
Narrow to the most likely cause.
Create a plan of action or escalate the problem.
Perform corrective actions.
Verify the solution.
Document the results.
The answer should be C
6. Document the problem and the solution.
Troubleshooting best practices dictate that you document all problems, diagnostics,
and resolutions. A reference help desk database will assist you in solving problems in a
timely fashion should any problem reoccur.
7. Provide feedback.
As a professional courtesy, always be sure to follow up with the individual(s) who first
alerted you to the problem.
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A (35%)
C (25%)
B (20%)
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Cosmos12
Highly Voted 3 years, 4 months agoEAG
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