Exam Certified Generative AI Engineer Associate topic 1 question 64 discussion

Actual exam question from Databricks's Certified Generative AI Engineer Associate

Question #: 64
Topic #: 1

[All Certified Generative AI Engineer Associate Questions]

A Generative AI Engineer is working with a retail company that wants to enhance its customer experience by automatically handling common customer inquiries. They are working on an LLM-powered AI solution that should improve response times while maintaining a personalized interaction. They want to define the appropriate input and LLM task to do this.

Which input/output pair will do this?

A. Input: Customer service chat logs; Output: Group the chat logs by users, followed by summarizing each user’s interactions, then respond
B. Input: Customer service chat logs; Output: Find the answers to similar questions and respond with a summary
C. Input: Customer reviews; Output: Classify review sentiment
D. Input: Customer reviews; Output: Group the reviews by users and aggregate per-user average rating, then respond

Show Suggested Answer

Suggested Answer: A 🗳️

by DavidMiller at May 4, 2025, 12:14 p.m.

Comments

Submit Cancel

DavidMiller

1 month, 2 weeks ago

Selected Answer: A

Option A enables both faster and more personalized customer support, directly addressing the company’s goals. Other options either lack the personalization aspect (B), focus on reviews instead of support interactions (C, D), or do not group by user, which is critical for personalized service.

upvoted 3 times

...