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Genesys Discussions

Exam GCP-GCX topic 1 question 3 discussion

Actual exam question from Genesys's GCP-GCX
Question #: 3
Topic #: 1
[All GCP-GCX Questions]

Which of the following are AND Evaluation Methods? (Choose three.)

  • A. All skills matching
  • B. Best available skills
  • C. Bullseye matching
  • D. Disregard skills
  • E. Agent availability
Show Suggested Answer Hide Answer
Suggested Answer: BCE 🗳️
by Xantoxin at March 22, 2023, 12:31 a.m.

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mmilas
1 month, 1 week ago
Correct answers are A, B and D.
upvoted 1 times
...
Steven333
2 months ago
ABD All Skills, Best Available Agent, Disregard Skills is the correct answer for Evaluation Methods. Others are related to Routing Methods
upvoted 1 times
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AbhayMisra
2 months, 3 weeks ago
Selected Answer: ABD
All Skills, Best Available Agent, Disregard Skills is the correct answer for Evaluation Methods. Others are related to Routing Methods.
upvoted 1 times
...
jolo202422
3 months, 1 week ago
Selected Answer: ABD
Popular vote
upvoted 1 times
...
akumaranil
4 months, 1 week ago
ABD is correct. Bullseys is routing method.
upvoted 1 times
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melon157
4 months, 4 weeks ago
Selected Answer: ABD
ABD is correct answer
upvoted 1 times
...
NuBa7
5 months ago
Selected Answer: ABD
Types of evaluation methods are ALL SKILLS MATCHING, BEST AVAILABLE SKILLS and DISREGARD SKILLS, NEXT AGENT
upvoted 2 times
...
sebaqc
5 months, 1 week ago
Selected Answer: ABD
A, B y D
upvoted 1 times
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liosdx
7 months ago
Selected Answer: ABD
A, B & D
upvoted 1 times
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Shekhar_1992
8 months, 2 weeks ago
A, B & D - 100% Correct
upvoted 1 times
...
Arpit87
1 year ago
A,B & D are the correct Options
upvoted 2 times
...
BP_123
1 year, 1 month ago
A,B and D are correct answers
upvoted 1 times
...
Xantoxin
1 year, 1 month ago
A, B, and D are the right options. The bullseye method is a routing method not evaluating method. https://www.examtopics.com/exams/genesys/gcp-gcx/view/#
upvoted 2 times
...

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Community vote distribution
A (35%)
C (25%)
B (20%)
Other
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