ExamTopics Logo
Mail Us[email protected]
Menu
Genesys Discussions
exam questions

Exam GCP-GCX All Questions

View all questions & answers for the GCP-GCX exam
Go to Exam

Exam GCP-GCX topic 1 question 68 discussion

Actual exam question from Genesys's GCP-GCX
Question #: 68
Topic #: 1
[All GCP-GCX Questions]

Under which container is Queue available?

  • A. Contact Center
  • B. Telephony
  • C. Integration
  • D. Routing
Show Suggested Answer Hide Answer
Suggested Answer: A 🗳️
by mharoun83 at March 30, 2023, 1:35 p.m.

Comments

Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.
Switch to a voting comment New
Submit Cancel
katyakasha
Highly Voted 2 years, 4 months ago
Selected Answer: A
A https://help.mypurecloud.com/articles/about-genesys-cloud-contact-center/
upvoted 6 times
...
b272bd0
Most Recent 2 weeks, 6 days ago
Selected Answer: A
The queue button is located directly in the panel menu. Admin/Contact Center/Queues
upvoted 1 times
...
5e8eba2
1 month, 4 weeks ago
Selected Answer: D
In Genesys Cloud, the Queues feature is available under the Routing container within the Genesys Cloud CX Admin menu. This is where you manage and configure queues for routing interactions to agents
upvoted 1 times
...
rmelnik
11 months ago
Selected Answer: A
A is correct. It is related to the 2.3 from Implementation course
upvoted 1 times
...
mmilas
1 year, 4 months ago
Selected Answer: A
Create and configure queues for voice, chat, email, callback, and social expression channels for the entire organization from the Admin > Contact Center > Queues page. https://help.mypurecloud.com/articles/create-queues/
upvoted 1 times
...
rockin
1 year, 6 months ago
Routing > Queue > Add, Edit, Delete, Join, and View
upvoted 1 times
...
Ikar_II
1 year, 6 months ago
Selected Answer: D
It's D https://help.mypurecloud.com/articles/create-queues/
upvoted 1 times
...
LouisNguyen
1 year, 9 months ago
Selected Answer: D
Routing
upvoted 2 times
...
LouisNguyen
1 year, 9 months ago
Routing > Queue > Add, Edit, Delete, Join, and View Routing > Queue > Readonly Routing > Queue Member > Manage
upvoted 4 times
...
elwan
2 years, 2 months ago
Selected Answer: A
the correct answer is A
upvoted 2 times
...
mharoun83
2 years, 4 months ago
Selected Answer: A
Answer is A. Contac Center
upvoted 3 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel