Chrome and Firefox Notes: Firefox and Chrome update themselves automatically. Versions of Firefox and Chrome are only an issue if the customer’s IT department restricts automatic updates. Running Microsoft Edge in IE compatibility mode is not supported.

Currently Firefox, Edge and Chrome. Partial support on Safari

Full support Chrome — Requires current major release or one version previous. Chrome major releases occur monthly. Microsoft Edge Chromium — Requires current release. Firefox — Requires current release, one version previous, current ESR release, or transitional ESR release

Everyone at Genesys training that wrote this test should be fired. This is their flagship certification?! WTF. ANOTHER question where the answers don't match their own training. Embarrassing company. Full support: Chrome — Requires current major release or one version previous. Chrome major releases occur monthly. Microsoft Edge Chromium — Requires current release. Firefox — Requires current release, one version previous, current ESR release, or transitional ESR release Firefox scripts may not load unless AdBlocker or AdBlockPlus are disabled. https://help.mypurecloud.com/articles/genesys-cloud-requirements/

I think this question is difficult to understand. https://help.mypurecloud.com/articles/genesys-cloud-requirements/ Full Support: Microsoft Edge Chromium,Chrome,Firefox Limited support: Safari