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Genesys Discussions

Exam GCP-GCX topic 1 question 5 discussion

Actual exam question from Genesys's GCP-GCX
Question #: 5
Topic #: 1
[All GCP-GCX Questions]

Select the categories of ACD skills that can be added to a user or an interaction. (Choose two.)

  • A. Language
  • B. Roles
  • C. Skills
  • D. Queue
Show Suggested Answer Hide Answer
Suggested Answer: AC 🗳️
by mastercopy at July 17, 2023, 7:25 a.m.

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Chosen Answer:
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SGV94
2 months, 3 weeks ago
A and C
upvoted 1 times
...
akumaranil
4 months, 3 weeks ago
A and C
upvoted 1 times
...
NuBa7
5 months, 2 weeks ago
Selected Answer: AC
There are two categories of ACD skills to configure: Skills and Languages
upvoted 1 times
...
mastercopy
10 months ago
A and C
upvoted 1 times
...

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Community vote distribution
A (35%)
C (25%)
B (20%)
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