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Exam GCP-GC-ADM topic 1 question 8 discussion

Actual exam question from Genesys's GCP-GC-ADM
Question #: 8
Topic #: 1
[All GCP-GC-ADM Questions]

The deviation from the forecast versus the real time can be monitored in the best way through ________________.

  • A. Real time adherence
  • B. Historical adherence
  • C. Intraday monitoring
  • D. View Agent schedule
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Suggested Answer: A 🗳️

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f88aaf2
8 months, 2 weeks ago
Answer C - Intraday Monitoring
upvoted 1 times
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Mlportu
11 months, 1 week ago
C seeing the solution in chatgpt
upvoted 1 times
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Gina_Ray
1 year, 8 months ago
The correct answer is C (Intraday Monitoring) Resource: https://help.mypurecloud.com/articles/intraday-monitoring-overview/
upvoted 4 times
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