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Exam GCP-GCX topic 1 question 89 discussion

Actual exam question from Genesys's GCP-GCX
Question #: 89
Topic #: 1
[All GCP-GCX Questions]

Select the reasons behind a user not receiving calls through their assigned DID number or extension. (Choose two.)

  • A. The DID number and extension are not listed in the DID or extension pools.
  • B. The DID number and extension are considered the same numbers and entered into the same phone.
  • C. The user does not have the proper license type, roles, and permissions.
  • D. The DID number and the extension do not have the same last 4 digits.
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Suggested Answer: AC 🗳️
by rmelnik at Sept. 18, 2024, 4:30 p.m.

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txexams
3 weeks, 2 days ago
Selected Answer: BC
https://help.mypurecloud.com/faqs/why-is-a-user-not-receiving-calls-through-their-assigned-did-number-or-extension/
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