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Exam GCP-GC-ARC topic 1 question 3 discussion

Actual exam question from Genesys's GCP-GC-ARC
Question #: 3
Topic #: 1
[All GCP-GC-ARC Questions]

Which type of call flow is used to create the call route that routes the incoming call to the respective ACD queue based on the customer’s response?

  • A. In-queue Call Flow
  • B. Inbound Call Flow
  • C. Outbound Call Flow
  • D. Secure Call Flow
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Suggested Answer: B 🗳️
by xymavu at April 5, 2025, 1:13 a.m.

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