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Exam CIC-101-01 topic 1 question 19 discussion

Actual exam question from Genesys's CIC-101-01
Question #: 19
Topic #: 1
[All CIC-101-01 Questions]

All of the following are ways that the Interaction Client or Interaction Desktop can be configured to alert you when you have a new incoming interaction, except:

  • A. Your telephone rings.
  • B. You receive a text message.
  • C. Your computer plays a .wav file through the speakers.
  • D. The Interaction .NET Client receives focus.
  • E. A Call Information window appears.
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Suggested Answer: D 🗳️

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