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Exam GCP-GC-IMP topic 1 question 47 discussion

Actual exam question from Genesys's GCP-GC-IMP
Question #: 47
Topic #: 1
[All GCP-GC-IMP Questions]

What are two methods for creating a conference call in Genesys Cloud? (Choose two.)

  • A. With multiple active calls, click and drag an unselected call onto the previously selected call details.
  • B. Click the Calls icon, expand the Dialpad, then enter the names or phone numbers of the attendees in the search area and click Start Conference.
  • C. Click the Conference button in Genesys Cloud's directory then enter the names or phone numbers of the attendees
  • D. Have all attendees call you. When all calls are active, click the Start Conference button.
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Suggested Answer: AB 🗳️

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