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Genesys Discussions

Exam GCP-GCX topic 1 question 46 discussion

Actual exam question from Genesys's GCP-GCX
Question #: 46
Topic #: 1
[All GCP-GCX Questions]

User Status Detail report includes specifics about queue activity such as interacting, idle, and not responding.

  • A. True
  • B. False
Show Suggested Answer Hide Answer
Suggested Answer: A 🗳️
by Senkise at Feb. 11, 2023, 5:33 p.m.

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SGV94
3 weeks, 2 days ago
Selected Answer: B
if it includes all 3, it is A
upvoted 1 times
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SGV94
2 months ago
Selected Answer: B
interacting, no include
upvoted 1 times
SGV94
3 weeks, 2 days ago
I was wrong, if it includes all 3, it is A
upvoted 1 times
...
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LouisNguyen
5 months, 1 week ago
https://help.mypurecloud.com/articles/user-status-detail-report/ Note: This report does not include specifics about queue activity such as interacting, idle, and not responding.
upvoted 1 times
...
arosee
7 months ago
This report does not include specidics about queue activity such as interacting,idle and not responding
upvoted 1 times
...
Xantoxin
1 year, 1 month ago
Selected Answer: B
Not specific, only on queue or off queue
upvoted 3 times
...
Senkise
1 year, 2 months ago
Selected Answer: B
NO! https://help.mypurecloud.com/articles/user-status-detail-report/
upvoted 4 times
...

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Community vote distribution
A (35%)
C (25%)
B (20%)
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