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Exam Professional Google Workspace Administrator topic 1 question 49 discussion

Actual exam question from Google's Professional Google Workspace Administrator
Question #: 49
Topic #: 1
[All Professional Google Workspace Administrator Questions]

A user joined your organization and is reporting that every time they start their computer they are asked to sign in. This behavior differs from what other users within the organization experience. Others are prompted to sign in biweekly. What is the first step you should take to troubleshoot this issue for the individual user?

  • A. Reset the user’s sign-in cookies.
  • B. Confirm that this user has their employee ID populated as a sign-in challenge.
  • C. Check the session length duration for the organizational unit the user is provisioned in.
  • D. Verify that 2-Step Verification is enforced for this user.
Show Suggested Answer Hide Answer
Suggested Answer: D 🗳️
by [deleted] at July 19, 2023, 12:16 p.m.

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professionalCrammer23
1 month ago
Selected Answer: C
Answer is C. Check that the session length is configured correctly first.
upvoted 1 times
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virat_kohli
5 months, 3 weeks ago
Selected Answer: C
C. Check the session length duration for the organizational unit the user is provisioned in.
upvoted 1 times
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jcloud965
6 months ago
Selected Answer: C
Session length can be as short as 1 hour and explain the behavior. It can be a cookies issue but clearing them will have an impact on the user experience.
upvoted 1 times
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ChizTheWhiz
6 months, 2 weeks ago
Correction, A will logout the user. B is for login challenge and this is disabled by default so C is the most feasible answer.
upvoted 1 times
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ChizTheWhiz
6 months, 2 weeks ago
C is correct. as B will just logout the user on devices as per this article - https://apps.google.com/supportwidget/articlehome?hl=en&article_url=https%3A%2F%2Fsupport.google.com%2Fa%2Fanswer%2F2537800%3Fhl%3Den&assistant_id=generic-unu&product_context=2537800&product_name=UnuFlow&trigger_context=a
upvoted 2 times
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Richard_Bagson
6 months, 3 weeks ago
The FIRST STEP should absolutely be to clear the user's cookies. Especially seeing as the issue is affecting just one user, it is most likely to be an issue specific to the browser session on that user's machine. I would try the other steps after first clearing cookies. I think the correct answer is A.
upvoted 1 times
jcloud965
6 months ago
The first step should be to check if this is intended behavior = C Clearing cookies will have an impact on the user experience.
upvoted 1 times
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cloudguy2
7 months ago
Correct answer is C - checking the session length. User may be in an OU w/more rigid (less than 24 hours) while other in the org session length is 14 days https://support.google.com/a/answer/7576830?hl=en&fl=1&sjid=18033713616032115750-NA
upvoted 3 times
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ryuhei
8 months, 3 weeks ago
Selected Answer: B
Answer is B !?
upvoted 1 times
cloudguy2
7 months ago
B is not correct as login challenge is only used when Google detects suspicious activity. ? indicates this is normal behavior not suspicious AND login challenge can be disabled by default for the org. correct answer is C "session length".
upvoted 1 times
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userX100
9 months ago
Selected Answer: C
"Session length duration for the organizational unit the user is provisioned in" is the only policy that applies in this case.
upvoted 1 times
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Jane1234YIP
9 months, 1 week ago
Selected Answer: A
If a user is experiencing an issue where they are prompted to sign in every time they start their computer, while other users are prompted biweekly, it's likely a problem with their sign-in cookies. Sign-in cookies are used to keep users signed in for a certain duration, so they don't have to enter their credentials repeatedly during that period. Option A is the first step to troubleshoot this issue
upvoted 1 times
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klu23
9 months, 1 week ago
Selected Answer: C
only C seems logical to me / first thing I would check in this case
upvoted 1 times
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[Removed]
9 months, 2 weeks ago
Selected Answer: B
Correct answer is B. No where did the question indicate that they're using 2fa. This user is new so maybe his ID isnt on the sign-in challenge
upvoted 3 times
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C (25%)
B (20%)
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