Exam Professional Collaboration Engineer topic 1 question 65 discussion

Actual exam question from Google's Professional Collaboration Engineer

Question #: 65
Topic #: 1

[All Professional Collaboration Engineer Questions]

After a recent transition to G Suite, helpdesk has received a high volume of password reset requests and cannot respond in a timely manner. Your manager has asked you to determine how to resolve these requests without relying on additional staff.
What should you do?

A. Create a custom Apps Script to reset passwords.
B. Use a third-party tool for password recovery.
C. Enable non-admin password recovery.
D. Create a Google form to submit reset requests.

Show Suggested Answer

Suggested Answer: C 🗳️
Reference:
https://support.google.com/a/answer/33382?hl=en

by saurabh1805 at Oct. 11, 2020, 5:19 p.m.

Comments

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saurabh1805

Highly Voted 4 years, 8 months ago

option C seems to be correct here. https://support.google.com/a/answer/33382?hl=en

upvoted 6 times

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Kristuc

Most Recent 4 years, 1 month ago

C is correct

upvoted 3 times

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TheZug

4 years, 3 months ago

Vote for C, its ticket/user deflection, allows the user to do it themselves.

upvoted 3 times

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Andrea990211

4 years, 4 months ago

C for me

upvoted 4 times

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TestLab

4 years, 6 months ago

Option C is right. Under the context that the required field (Recovery Email / Phone Number) to configure non-admin password recovery is enabled. Otherwise, you may be better off going with A. https://support.google.com/a/answer/33382?hl=en

upvoted 4 times

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Diani

4 years, 6 months ago

C option https://support.google.com/a/answer/33382?hl=en

upvoted 3 times

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h_ruben1

4 years, 7 months ago

The task is "resolve the password change requests without relying on additional staff". So we are requested to stay with password change request procedure and we are not able to change it into password recoverty. In order to stay with password change request and not use additional staff we need to create customer app script so answer A, no doubt.

upvoted 4 times

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