Exam Professional Cloud DevOps Engineer topic 1 question 34 discussion

Ans: B (the communication lead CAN'T delegate) When disaster strikes, the person who declares the incident typically steps into the IC role and directs the high-level state of the incident. The IC concentrates on the 3Cs and does the following: Commands and coordinates the incident response, delegating roles as needed. By default, the IC assumes all roles that have not been delegated yet. Communicates effectively. Stays in control of the incident response. Works with other responders to resolve the incident. https://sre.google/workbook/incident-response/

B is correct

Option B

The best option for efficiently providing updates to everyone affected by the outage would be: B. Provide periodic updates to all stakeholders in a timely manner. Commit to a "next update" time in all communications. During an incident, it's important to keep all stakeholders informed about the current situation and any progress made towards resolving the problem. Providing periodic updates to all stakeholders, including internal stakeholders and customers, is the most effective way of ensuring everyone is informed. Additionally, by committing to a "next update" time in all communications, you ensure that stakeholders are aware of when they can expect to receive new information. This way you can avoid the unnecessary pressure of responding to emails constantly, and you can focus on the incident resolution and providing accurate information.

Ans: B Exam passed and taken on 19/12/2022, 50/50 from this dump without buying the full access and looking for 'devops' word here: https://www.examtopics.com/discussions/google/1/

Appeard in 7/11/2022 exam Keys : Large incident, you need to respond to stakeholder + users, manage it effectively

Answer is B

Ans B , The CL’s main duties include providing periodic updates to the incident response team and stakeholders, and managing inquiries about the incident.

B was my first answer, but turns out that CL can delegate, according to SRE workbook (https://sre.google/workbook/incident-response/): "Both the CL and OL may lead a team of people to help manage their specific areas of incident response. These teams can expand or contract as needed. If the incident becomes small enough, the CL role can be subsumed back into the IC role." In that case, taking into account that this is a major incidente, C seems to be the most accurate answer.

B - providing updates to all stakeholders is your job as being in charge of communications. Incident Commander delegates.

B is correct. everyone is saying B is correct. not sure why final answer is C!!

B is correct C is wrong. If CL want to delegate, s/he must talk with IC that we need another internal CL. IC will delegate if needed.

B is most correct one, with quite a lot of details missing, but the direction is right

we can have external communication lead. as there is a large outage we can choose to have one more role of external communication lead. hence option C

could be B