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Exam Professional Cloud DevOps Engineer topic 1 question 76 discussion

Actual exam question from Google's Professional Cloud DevOps Engineer
Question #: 76
Topic #: 1
[All Professional Cloud DevOps Engineer Questions]

You are creating and assigning action items in a postmodern for an outage. The outage is over, but you need to address the root causes. You want to ensure that your team handles the action items quickly and efficiently. How should you assign owners and collaborators to action items?

  • A. Assign one owner for each action item and any necessary collaborators.
  • B. Assign multiple owners for each item to guarantee that the team addresses items quickly.
  • C. Assign collaborators but no individual owners to the items to keep the postmortem blameless.
  • D. Assign the team lead as the owner for all action items because they are in charge of the SRE team.
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Suggested Answer: A 🗳️

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Trony
Highly Voted 2 years, 7 months ago
A is correct. Each action item should have one owner.
upvoted 13 times
Manh
2 years, 7 months ago
Agree with A
upvoted 5 times
Manh
2 years, 7 months ago
https://sre.google/sre-book/example-postmortem/
upvoted 3 times
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jomonkp
Most Recent 6 months, 2 weeks ago
Selected Answer: A
option A
upvoted 1 times
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taqihurr
1 year, 4 months ago
Selected Answer: A
A. Assign one owner for each action item and any necessary collaborators. It is important to have a clear ownership for each action item, so that there is no confusion about who is responsible for the task and it will be easier to track the progress and follow up if there is any delay. The owner should also be given the necessary authority and resources to carry out the task. The necessary collaborators should also be assigned to support the owner in completing the task efficiently.
upvoted 2 times
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JonathanSJ
1 year, 5 months ago
Selected Answer: A
A. Assign one owner for each action item and any necessary collaborators. This will ensure clear accountability and ownership for each action item, and the necessary collaborators can provide support and expertise to the owner in completing the action item. This approach allows for clear communication and delegation of responsibilities, which can help ensure that the action items are handled quickly and efficiently.
upvoted 1 times
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leandrojpg
1 year, 6 months ago
task list can indeed have a done, even if he is not the one to execute it, this does not place the blame on anyone. https://medium.com/thumbtack-engineering/blameless-incident-postmortems-at-thumbtack-c9a47e29efc4
upvoted 1 times
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zellck
1 year, 7 months ago
Selected Answer: A
A is the answer.
upvoted 1 times
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zygomar
2 years, 3 months ago
Selected Answer: A
TNT87 explains it well "Actions items without clear owners are less likely to be resolved. It’s better to have a single owner and multiple collaborators."
upvoted 2 times
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Sekierer
2 years, 4 months ago
A is correct
upvoted 2 times
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TNT87
2 years, 5 months ago
The fact that the the question STRESSES that the outage is OVER ust give you a clue. Check what google SRE book says Missing ownership Declaring official ownership results in accountability, which leads to action. Our example postmortem contains several examples of missing ownership: The postmortem lists four owners. Ideally, an owner is a single point of contact who is responsible for the postmortem, follow-up, and completion. The Action Items section has little or no ownership for its entries. Actions items without clear owners are less likely to be resolved. It’s better to have a single owner and multiple collaborators.
upvoted 4 times
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TNT87
2 years, 5 months ago
https://devops.com/when-it-disaster-strikes-part-3-conducting-a-blameless-post-mortem/ then its A
upvoted 1 times
TNT87
2 years, 5 months ago
Missing ownership Declaring official ownership results in accountability, which leads to action. Our example postmortem contains several examples of missing ownership: The postmortem lists four owners. Ideally, an owner is a single point of contact who is responsible for the postmortem, follow-up, and completion. The Action Items section has little or no ownership for its entries. Actions items without clear owners are less likely to be resolved. It’s better to have a single owner and multiple collaborators.
upvoted 1 times
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Freemiums
2 years, 6 months ago
Either A or C, For answer C, the principles of postmortem culture it's blameless Blameless postmortems are a tenet of SRE culture. For a postmortem to be truly blameless, it must focus on identifying the contributing causes of the incident without indicting any individual or team for bad or inappropriate behavior. https://sre.google/sre-book/postmortem-culture/ However looking at the postmortem example, each assignment has an owner https://sre.google/sre-book/example-postmortem/
upvoted 1 times
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job_search83
2 years, 7 months ago
C, https://sre.google/sre-book/postmortem-culture/
upvoted 4 times
Manh
2 years, 7 months ago
ans is A, mate
upvoted 2 times
TNT87
2 years, 6 months ago
the answer is C because this must be kept blameless...
upvoted 1 times
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A (35%)
C (25%)
B (20%)
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