A user is reporting that external, inbound messages from known senders are repeatedly being incorrectly classified as spam. What steps should the admin take to prevent this behavior in the future?
A.
Modify the SPF record for your internal domain to include the IPs of the external user's mail servers.
B.
Update the spam settings in the Admin Console to be less aggressive.
C.
Add the sender's domain to an allowlist via approved senders in the Admin Console.
D.
Instruct the user to add the senders to their contacts.
SPF is used to indicate which mail servers are allowed to send emails from YOUR domain and has nothing to do with external, inbound emails. Where are these answers derived from, Google? Can't be.
It clearly states "external, inbound messages from known senders are repeatedly" so you do not know what to add to your allowlist in this case? It seems to me that the option "Be more agressieve when filtering spam" is on and should be turned off.
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jitu028
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