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Exam Professional Google Workspace Administrator All Questions

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Exam Professional Google Workspace Administrator topic 1 question 37 discussion

Actual exam question from Google's Professional Google Workspace Administrator
Question #: 37
Topic #: 1
[All Professional Google Workspace Administrator Questions]

Your organization is using Password Sync to sync passwords from Active Directory to Google Workspace. A user changed their network password and cannot log in to Google Workspace with the new password. What steps should you take to troubleshoot this issue?

  • A. Reinstall Password Sync on all domain controllers.
  • B. Reauthorize the Password Sync tool in the Google Workspace Admin Console.
  • C. Confirm that the Password Sync service is running on all domain controllers.
  • D. Reset the user's password in Active Directory.
Show Suggested Answer Hide Answer
Suggested Answer: C 🗳️
by jitu028 at Dec. 1, 2022, 6:40 a.m.

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jitu028
Highly Voted 1 year, 8 months ago
Selected Answer: C
Correct answer - C https://www.youtube.com/watch?v=P-r8bvivZuM
upvoted 8 times
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virat_kohli
Most Recent 8 months, 3 weeks ago
Selected Answer: C
C. Confirm that the Password Sync service is running on all domain controllers.
upvoted 1 times
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Gomesallef
9 months, 4 weeks ago
Selected Answer: C
Correct answer - C
upvoted 1 times
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amministrazione
10 months, 1 week ago
C. Confirm that the Password Sync service is running on all domain controllers.
upvoted 1 times
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Jane1234YIP
1 year ago
Selected Answer: C
Password Sync is a service used to synchronize passwords from Active Directory to Google Workspace (formerly known as G Suite) accounts. If a user changes their network password, and it doesn't sync to Google Workspace, there might be an issue with the Password Sync service.
upvoted 1 times
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NoName2546
1 year ago
Selected Answer: C
You need to install password sync on all domain controllers, if an User changes it's password and it doesn't change on Workspace, the problem might be that the Domain Controller that handled the password change didn't have Password Sync installed. https://support.google.com/a/answer/2611859?hl=en&ref_topic=4498019&fl=1&sjid=15192495995062168443-NA
upvoted 1 times
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jdosh
1 year, 1 month ago
Selected Answer: C
C, thanks to jitu028 video
upvoted 1 times
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karl19
1 year, 1 month ago
Selected Answer: D
D. Reset the user's password in Active Directory. When a user changes their network password, the change needs to be synchronized with Google Workspace through Password Sync. Resetting the user's password in Active Directory (option D) ensures that the updated password is synced to Google Workspace. This step allows the user to log in to Google Workspace using their new password.
upvoted 1 times
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Willem_M
1 year, 7 months ago
Selected Answer: C
Changing your network password should in turn change your AD password on the DC you are connected to, it can take some time for it to transfer to other DC's too. I think that you should install the sync tool on all DC's to mitigate this issue.
upvoted 2 times
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jaxclain
1 year, 7 months ago
Selected Answer: D
"Network Password" lol I believe is not the same as the Active Directory password so I would go for option D
upvoted 1 times
RAZKZ
1 year, 7 months ago
Oh no... now we have to wonder if they just suck at writing the question and they meant AD password or not. Yeah... if it was AD password it would have been C for sure, but not network password.
upvoted 1 times
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certificationDJJ
1 year, 8 months ago
Selected Answer: C
Reason: The network password is determined to be with AD. In this case, you must verify that password sync is installed on all domain controllers. This is the initial troubleshooting. After this troubleshooting, the logs of these connectors are taken
upvoted 3 times
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RJRF503
1 year, 8 months ago
Selected Answer: D
D The user changed their network password which is not the same as the Active Directory password. For Password Sync to synchronize a Microsoft Active Directory (AD) password with a user’s Google Workspace or Cloud Identity account, your users must change their Active Directory password. https://support.google.com/a/answer/11237847?hl=en&ref_topic=4498019
upvoted 2 times
certificationDJJ
1 year, 8 months ago
Correct is option C Reason: The network password is determined to be with AD. In this case, you must verify that password sync is installed on all domain controllers. This is the initial troubleshooting. After this troubleshooting, the logs of these connectors are taken
upvoted 1 times
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