In the WebUI of an Aruba Mobility Controller (MC), where can an administrator generate a tech support file that the Aruba Technical Support team can use to help customers?
A.
Diagnostics> Technical Support> System Information
Use the following procedure to generate a tar log from the WebUI:
| In the Managed Network node hierarchy (or web access to a particular controller), navigate
to Diagnostics Æ Technical Support Æ Open Copy Logs.
| Select the Download Logs option, and Apply.
| This will generate a file in flash named “logs.tar,” which you can download onto the local
drive.
| NOTE: Select the “Include technical support information” option if you want to include
tech support information in the Tar logs file.
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so the correct answer A
Use the following procedure to generate a tar log from the WebUI:
| In the Managed Network node hierarchy (or web access to a particular controller), navigate
to Diagnostics -> Technical Support -> Open Copy Logs.
| Select the Download Logs option, and Apply.
| This will generate a file in flash named “logs.tar,” which you can download onto the local
drive.
| NOTE: Select the “Include technical support information” option if you want to include
tech support information in the Tar logs file.
A. Diagnostics> Technical Support> System Information
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