Exam SPHR topic 1 question 48 discussion

Actual exam question from HRCI's SPHR

Question #: 48
Topic #: 1

Which performance appraisal approach starts by identifying the most critical responsibilities and correlates it to a particular type of behavior - where each identified responsibility and behavior are assessed for performance?

A. BARS
B. Results-based
C. Comparative method
D. Narrative method

Show Suggested Answer

Suggested Answer: A 🗳️
Answer option A is correct.
The BARS approach uses the behavioral anchored rating system to identify most important to least important responsibilities and ranks each accordingly on performance.
Answer option B is incorrect. Results-based appraisals generally use the management by objectives review of the goals accomplished.
Answer option C is incorrect. The comparative method can use a paired comparison method to rate each employee in a group against every other employee in the group.
Answer option D is incorrect. A narrative method uses an essay or conversation as the review.
Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter 5: Human Resource Development. Official PHR and
SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Human Resource Development
Objective: Performance Appraisal

by pekata at April 5, 2025, 6:30 p.m.

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