Exam SPHR topic 2 question 47 discussion

Actual exam question from HRCI's SPHR

Question #: 47
Topic #: 2

There are four levels of evaluation according to Kirkpatrick's Theory. Which of the following is NOT one of the four levels of evaluation?

A. Behavior
B. Reaction
C. Confirmation
D. Learning

Show Suggested Answer

Suggested Answer: C 🗳️
Answer option C is correct.
Confirmation is not one of the four levels of evaluation in Kirkpatrick's Theory of Evaluation. The four levels are reaction, learning, behavior, and results.
Kirkpatrick's four levels of evaluation model are as follows:
✑ Reaction of student: This level of evolution measures the initial reaction of the participants.
✑ Learning: The learning evaluation method uses a test to measure whether the students have learned the presented information.
✑ Behavior: This level of evaluation uses a test to measure how well participants have learned the information presented in the training.
Results: This level of evolution provides the feedback to the business whether the training have an impact on the business results or not.

Answer option B is incorrect. Reaction is one of the four levels of evaluation in Kirkpatrick's Theory.
Answer option D is incorrect. Learning is one of the four levels of evaluation in Kirkpatrick's Theory.
Answer option A is incorrect. Behavior is one of the four levels of evaluation in Kirkpatrick's Theory.
Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter 5: Human Resource Development. Official PHR and
SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Human Resource Development
Objective: Organization Development

by pekata at April 5, 2025, 7:52 p.m.

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