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Exam SPHR topic 5 question 4 discussion

Actual exam question from HRCI's SPHR
Question #: 4
Topic #: 5
[All SPHR Questions]

Gathering information about employee attitudes and opinions through surveys and focus groups provides _______ employee levels of engagement.

  • A. Insight into
  • B. Intuition about
  • C. Instruction for
  • D. Individual measurement of
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Suggested Answer: A 🗳️
Answer option A is correct.
The use of a variety of tools to gather employee feedback enables employers to measure employee levels of engagement. The use of anonymous surveys, topical focus groups, and employee interviews all provide insight into both individual and organizational needs. Intuition is rarely a legally defensible methodology for use in HR, and focus groups are not the best choice for measuring individual needs.
Chapter: Core Knowledge Requirements for HR Professionals
Objective: Review Questions
by pekata at April 5, 2025, 8:10 p.m.

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