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Exam CIPP-US topic 1 question 47 discussion

Actual exam question from IAPP's CIPP-US
Question #: 47
Topic #: 1
[All CIPP-US Questions]

When does the Telemarketing Sales Rule require an entity to share a do-not-call request across its organization?

  • A. When the operational structures of its divisions are not transparent
  • B. When the goods and services sold by its divisions are very similar
  • C. When a call is not the result of an error or other unforeseen cause
  • D. When the entity manages user preferences through multiple platforms
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Suggested Answer: C 🗳️

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twiny
2 months, 2 weeks ago
Selected Answer: B
Here is a citation from the FTC itself, published on it website: https://www.ftc.gov/business-guidance/resources/complying-telemarketing-sales-rule "What if a consumer asks a specific division of a corporation not to call? Does a call from a different division violate the TSR? Distinct corporate divisions generally are considered separate sellers under the TSR." "If a consumer tells one division of a company not to call again, a distinct corporate division of the same company may make another telemarketing call to that consumer. Nevertheless, a single seller without distinct corporate divisions may not call a consumer who asks not to be called again, even if the seller is offering a different good or service for sale." This implies that as long as the divisions of the organization are selling similar products or services, if a consumer asks not to be called, that request must apply across the entire organization and its affiliates to respect the consumer's preferences and avoid violating the Do-Not-Call (DNC) rules.
upvoted 2 times
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joats245
3 months ago
Selected Answer: B
Changing my answer....I'm going with B. The rule states that there needs to be diversity in operational structures, not that it has to be transparent. I think the fact that similar products are sold would trigger this requirement. In making a determination whether a corporate division is a separate entity for purposes of this rule, sellers must consider "whether there is substantial diversity between the operational structure of the divisions and whether the goods or services sold by the divisions are substantially different from each other."
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joats245
3 months ago
Selected Answer: A
A or B? In making a determination whether a corporate division is a separate entity for purposes of this rule, sellers must consider "whether there is substantial diversity between the operational structure of the divisions and whether the goods or services sold by the divisions are substantially different from each other."
upvoted 1 times
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Bhimesh
7 months, 3 weeks ago
Selected Answer: C
C. When a call is not the result of an error or other unforeseen cause
upvoted 1 times
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