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Exam IIA-CIA-Part2 topic 5 question 170 discussion

Actual exam question from IIA's IIA-CIA-Part2
Question #: 170
Topic #: 5
[All IIA-CIA-Part2 Questions]

When addressing the excessive overtime being paid to employees in an organization's customer service call center, which of the following would be most relevant for the internal auditor to use?

1. Confirmation.
2. Trend analysis.
3. External benchmarking.
4. Internal benchmarking.

  • A. 1, 2, and 3.
  • B. 1, 2, and 4.
  • C. 1, 3, and 4.
  • D. 2, 3, and 4.
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Suggested Answer: D 🗳️

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emtofid
11 months, 2 weeks ago
Selected Answer: D
Answer should be D Trend analysis (2) would help identify patterns of overtime payments over time. External benchmarking (3) would allow the auditor to compare the organization's overtime practices with industry standards. Internal benchmarking (4) would enable comparison across different departments or periods within the same organization. Confirmation (1) would be less relevant in this context, as it focuses more on verifying specific facts with third parties.
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