The internal audit activity has adopted the balanced scorecard approach to assess its performance. According to IIA guidance, which of the following is a key performance indicator relevant to the audit client?
A.
Percentage of recommendations implemented by corrective action date.
B.
Staff experience.
C.
Percentage of planned audits completed.
D.
Conformance with the International Professional Practices Framework.
The question asks: “a key performance indicator relevant to the audit client.”
That means we're looking for a KPI that reflects how audit work impacts or matters to the client, not just how efficiently the internal audit activity (IAA) operates.
A. % of recommendations implemented → This tells the client how actionable and valuable the audit's recommendations are and whether they’re being followed. It directly impacts the client’s risk and operations.
C Answer Wrong:
C. Percentage of planned audits completed → This is a KPI about the internal audit function's operational efficiency, not client-centric performance. It tells the CAE and audit committee how the audit plan is progressing, but clients care more about results and improvements than about scheduling.
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Kozy
1Â week, 5Â days ago