Exam IIA-CIA-Part2 topic 1 question 38 discussion

Actual exam question from IIA's IIA-CIA-Part2

Question #: 38
Topic #: 1

The balanced scorecard approach differs from traditional performance measurement approaches because it adds which of the following measures?
I. Financial measures.
II. Internal business process measures.
III. Client satisfaction measures.
IV. Innovation and learning measures.

A. I only
B. II and IV only
C. III and IV only
D. II, III, and IV only

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Suggested Answer: D 🗳️

by Den4ikas at Dec. 7, 2019, 7:28 p.m.

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Santhosha

Highly Voted 2 years, 3 months ago

The traditional approach to performance is based on information and techniques available in financial accounting, cost accounting, management accounting such as contribution margin, ROI, RI, net profit, EPS. Question asked how balance sore card differs from traditional approach.

upvoted 6 times

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Nangamso

Most Recent 12 months ago

Traditional approach to measure performance was based on Financial Performance. The balanced score card approach differs from traditional because it focuses on both financial and non financial measures - 4 categories: (1) financial measures (2) customer measures (3) internal measures (4) Learning, growth, innovation measures

upvoted 1 times

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Den4ikas

2 years, 8 months ago

Financial measures is one of the 4 pillars of BSC.

upvoted 1 times

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