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Exam CCBA topic 1 question 359 discussion

Actual exam question from IIBA's CCBA
Question #: 359
Topic #: 1
[All CCBA Questions]

A project aiming at improving an organization's Net Promoter Score is nearing completion. The business analyst (BA) and stakeholders are evaluating ways to measure the performance of the solution. Which technique may be employed?

  • A. Vendor assessment
  • B. Market analysis
  • C. Focus groups
  • D. Business case
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Suggested Answer: C 🗳️

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431102e
3 days ago
Selected Answer: B
Market analysis involves researching customers in order to determine the products and services that they need or want, the factors that influence their decisions to purchase, and the competitors that exist in the market. The objective of market analysis is to acquire this information in order to support the various decision-making processes within an organization. Market analysis can also help determine when to exit a market. It may be used to determine if partnering, merging, or divesting are viable alternatives for an enterprise. A focus group is a means to elicit ideas and opinions about a specific product, service, or opportunity in an interactive group environment. The participants, guided by a moderator, share their impressions, preferences, and needs.
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431102e
3 days ago
Selected Answer: C
Market analysis involves researching customers in order to determine the products and services that they need or want, the factors that influence their decisions to purchase, and the competitors that exist in the market. The objective of market analysis is to acquire this information in order to support the various decision-making processes within an organization. Market analysis can also help determine when to exit a market. It may be used to determine if partnering, merging, or divesting are viable alternatives for an enterprise. A focus group is a means to elicit ideas and opinions about a specific product, service, or opportunity in an interactive group environment. The participants, guided by a moderator, share their impressions, preferences, and needs.
upvoted 1 times
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keyss
6 months, 2 weeks ago
Selected Answer: C
C. Focus groups
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17b7c4c
8 months, 1 week ago
Selected Answer: C
C. Focus groups. This aligns with the BABOK® Guide (refer to Section 10.40: Focus Groups), which identifies focus groups as a technique for gathering feedback from stakeholders and customers to evaluate solution performance.
upvoted 1 times
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