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Exam CBAP topic 1 question 305 discussion

Actual exam question from IIBA's CBAP
Question #: 305
Topic #: 1
[All CBAP Questions]

The objective of a solution implemented was to increase the number of customer calls resolved per hour.
When using basic statistical sampling concepts, what does the business analyst (BA) need to consider?

  • A. Metrics and Key Performance Indicators (KPIs)
  • B. Frequency and Timing
  • C. Financial Analysis
  • D. Benchmarking and Market Analysis
Show Suggested Answer Hide Answer
Suggested Answer: A ūüó≥ÔłŹ

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Chyka
Highly Voted 3 years, 4 months ago
B is the correct answer.
upvoted 14 times
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ccie_cbap
Highly Voted 2 years, 11 months ago
8.1.4.3- Option B-Pg 168-Collect performance measures>Frequency timing
upvoted 9 times
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Farooq_95
Most Recent 1 month ago
Selected Answer: A
Metrics and KPIs is correct answer. As per BABOK v3 8.1.4.3, when defining performance measures (which may be called as KPIs or metrics), business analyst may employ basic statistical sampling concepts. So reversely, when employing basic statistical sampling concepts, BA need to consider defining performance measures.
upvoted 1 times
Farooq_95
1 month ago
Frequency and timing needs to be considered when collection performance measures data. (BABOK v3 8.1.4.3), not when using basic statistical sampling concepts.
upvoted 1 times
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DonSim
1 month, 1 week ago
B: BABOK Pg 168, Element 3: Frequency and Time. And the question was specific on basic statistical sampling concepts.
upvoted 1 times
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Rabbitsfoot
2 months, 1 week ago
Selected Answer: A
While frequency and timing (Option B), financial analysis (Option C), and benchmarking and market analysis (Option D) may also provide valuable insights, they are not specifically focused on basic statistical sampling concepts, which are more directly applicable to measuring and evaluating performance metrics such as the number of customer calls resolved per hour. Therefore, Option A is the most relevant choice in this context.
upvoted 2 times
Rabbitsfoot
1 month, 3 weeks ago
changing my mind... going with B.
upvoted 1 times
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NorieRose
3 months, 3 weeks ago
Selected Answer: B
Frequency and Timing is the only included option here under basic statistical sampling concepts. BABOK v3, 8.1.4.3
upvoted 1 times
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Jules_Cmrfrd
6 months, 2 weeks ago
Selected Answer: B
8.1.4: When defining performance measures, business analysts may employ basic statistical sampling concepts: ‚ÄĘ Frequency and Timing: the frequency and timing with which measurements are taken may have an effect on the outcome.
upvoted 1 times
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Yichun
11 months, 1 week ago
8.1.4: When defining performance measures, business analysts may employ basic statistical sampling concepts..... When collecting performance measures, business analysts consider: ‚ÄĘ Volume or Sample Size: a volume or sample size appropriate for the initiative is selected. A sample size that is too small might skew the results and lead to inaccurate conclusions. Larger sample sizes may be more desirable, but may not be practical to obtain. ‚ÄĘ Frequency and Timing: the frequency and timing with which measurements are taken may have an effect on the outcome. ‚ÄĘ Currency: measurements taken more recently tend to be more representative than older data.
upvoted 2 times
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Atzewine
1 year, 1 month ago
Selected Answer: A
Frequency and Timing is not a technique. But in Metrics and Key Performance Indicators (KPIs) you can use Frequency and Timing as base. So answer is A. Metrics and key performance indicators measure the performance of solutions, solution components, and other matters of interest to stakeholders (like Frequency and Timing).
upvoted 3 times
Atzewine
1 year, 1 month ago
page 297 Babok V3
upvoted 1 times
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[Removed]
8 months, 3 weeks ago
The word 'technique' is not mentioned in the question
upvoted 1 times
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Anjx25_
1 year, 2 months ago
Selected Answer: B
Babok page 168 8.1.4 BA may employ basic statistical sampling, ehen collecting performance measure BA may CONSIDER: volume or sample size, frequency and timing, currency
upvoted 3 times
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Aoct
1 year, 4 months ago
B. (8.1.4.3) When defining performance measures, business analysts may employ basic statistical sampling concepts. When collecting performance measures, business analysts consider: ‚ÄĘ Frequency and Timing: the frequency and timing with which
upvoted 2 times
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drimz
1 year, 8 months ago
B is the correct answer
upvoted 2 times
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SavvyBA
2 years, 5 months ago
It's B, Frequency and Timing
upvoted 4 times
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binu801
2 years, 10 months ago
question says "when using basic statistical sampling concepts" - B has to be the answer. while taking sampling time and frequency is the key consideration. That's the essence of a sampling process. The answer has to be B.
upvoted 3 times
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km_45
3 years, 4 months ago
b - BABOK 8.1.4
upvoted 6 times
Qualms
3 years, 2 months ago
Option A is correct. A. Metrics and Key Performance Indicators (KPIs) is what the BA will use to make meaning of the data. Frequency and Timing is only a factor that affects the quality and reliability of performance measures. BABOK says: "Frequency and Timing: the frequency and timing with which measurements are taken may have an effect on the outcome." Read Metrics, Indicator and KPI in BABOK 10.28.2.
upvoted 9 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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