Answer is Operational Assessment. I think the reason the team resorted back to the manual way is being unable to adapt to or effectively use the new solution. Refer to BABOK V3 8.4.4 "The operational assessment is performed to determine if an enterprise is able to adapt to or effectively use a solution." When conducting an operational assessment, business analysts consider: • policies and procedures, • capabilities and processes that enable other capabilities, • skill and training needs, • human resources practices, • risk tolerance and management approaches, and • tools and technology that support a solution.

Option A. There is a word 'prior' in the question. It means that there is no solution. So it is Strategy Analysis KA -> Define Change Strategy -> Enterprise Readiness Assessment. In turn, Stakeholder Impact Analysis is a part of Solution evaluation. It means a solution should be in place.

Correct answer is C, Stakeholder Impact Analysis. BABOK V.3 Pg 179. We must always remember that BABOK is our absolute reference and key words from questions can be directly linked to the text. "A stakeholder impact analysis provides insight into how the solution affects a particular STAKEHOLDER GROUP. When conducting stakeholder impact analysis, business analysts consider: • Functions: the processes in which the stakeholder uses the solution, which include inputs a stakeholder provides into the process, how the stakeholder uses the solution to execute the process, and what outputs the stakeholder receives from the process." Now is explicit about 2 stakeholder groups and how the proposed solution affects them as opposed to operational assessment that harmers on "which PROCESSES and TOOLS within the enterprise are adequately equipped to benefit from the solution".

Answer is C. That the company decided to purchase a single solution to support both teams meant that they have done the Operational Analysis to know that one team was still using manual calculations in their operations. That the solution was not as perfect as they wanted meant that they did not perform thorough (Non-Life) Stakeholder Impact Analysis PRIOR to purchasing the solution.

Answer is A: key is - conform to their processes Operational Assessment - The operational assessment is performed to determine if an enterprise is able to adapt to or effectively use a solution. This identifies which processes and tools within the enterprise are adequately equipped to benefit from the solution, and if sufficient and appropriate assets are in place to support it.

8.4.4.2 Stakeholder Impact Analysis

It's stakeholders concern not enterprise... The Life team has no problem. It's a particular stakholders concern. So We was supposed to do Stakeholder(The life and Non-Life team) impact analysis

Key word "Prior"

According to Babok- page 179 and 178 A stakeholder impact analysis provides insight into how the solution affects a particular stakeholder group so answer is C Operational assessment on the other hand is performed to determine if an enterprise is able to adapt to or effectively use a solution. so key word is Enterprise and that is what distinguishes it in the question.

The question here says 'prior', this means it should have been done before the solution was implemented. In this case i will stay with A

i'll go with answer A (Operational Assessment). the key here is "to conform to their processes". BABOK v3: 8.4.4 element #4

Ans is C. A stakeholder impact analysis provides insight into how the solution affects a particular stakeholder group. Babok Pg 179 When conducting stakeholder impact analysis, business analysts consider: • Functions: the processes in which the stakeholder uses the solution, which include inputs a stakeholder provides into the process, how the stakeholder uses the solution to execute the process, and what outputs the stakeholder receives from the process. • Locations: the geographic locations of the stakeholders interacting with the solution. If the stakeholders are in disparate locations, it may impact their use of the solution and the ability to realize the value of the solution. • Concerns: the issues, risks, and overall concerns the stakeholders have with the solution. This may include the use of the solution, the perceptions of the value of the solution, and the impact the solution has on a stakeholder’s ability to perform necessary functions.

C-Stakeholder Impact Analysis

I changed my mind, will go with C.

.4 Operational Assessment The operational assessment is performed to determine if an enterprise is able to adapt to or effectively use a solution. This identifies which processes and tools within the enterprise are adequately equipped to benefit from the solution, and if sufficient and appropriate assets are in place to support it. When conducting an operational assessment, business analysts consider: • policies and procedures, • capabilities and processes that enable other capabilities, • skill and training needs, • human resources practices, • risk tolerance and management approaches, and • tools and technology that support a solution.

I think the answer is A because the question is about what type of analysis was missed prior to purchasing. The operational assessment is performed to determine if an enterprise is able to adapt to or effectively use a solution. This identifies which processes and tools within the enterprise are adequately equipped to benefit from the solution, and if sufficient and appropriate assets are in place to support it. Stakeholder impact analysis is more of how the solution impacts a stakeholder - Functions (inputs they give, how the SH executes the process and outputs they receive), Locations, Concerns.

right ans