Exam CBAP topic 1 question 287 discussion

By reviewing the future state, the BA can remind the process owner of the intended goals, benefits, and expected value of the solution. This helps align the stakeholder’s understanding, address concerns, and reinforce how the solution supports the organization’s objectives. This approach encourages engagement and builds support by linking the change to desired outcomes.

The BA can ensure the process owner remains engaged and supports the change by reviewing the future state . By reviewing the future state, the BA can demonstrate how the proposed solution will deliver the expected value and address any concerns or doubts raised by the process owner . This will help in aligning the process owner's expectations with the anticipated outcomes of the solution, fostering engagement and support for the change .

You can't change the governance approach because someone disagrees. Record it as a risk if anything. Answer is correct

i believe Ans is B Manage Stakeholder Collaboration Genuine stakeholder engagement requires that all stakeholders involved feel that they are heard, their opinions matter, and their contributions are recognized.Babok Page-73

Ans D BABOK V-3 3.3.4.1 Plan Business Analysis Governance – Decision Making: The decision-making process defines what happens when teams cannot reach consensus, by identifying escalation paths and key stakeholders who hold final decision-making authority. -A. Update the requirements doesn’t solve the issue as no new/updates to the requirements are mentioned. B. Record the feedback and continue does nothing to ensure the process owner will remain engaged. C. Reviewing the future state provides no benefit.