The BA can ensure the process owner remains engaged and supports the change by reviewing the future state . By reviewing the future state, the BA can demonstrate how the proposed solution will deliver the expected value and address any concerns or doubts raised by the process owner . This will help in aligning the process owner's expectations with the anticipated outcomes of the solution, fostering engagement and support for the change .

You can't change the governance approach because someone disagrees. Record it as a risk if anything. Answer is correct

i believe Ans is B Manage Stakeholder Collaboration Genuine stakeholder engagement requires that all stakeholders involved feel that they are heard, their opinions matter, and their contributions are recognized.Babok Page-73

Ans D BABOK V-3 3.3.4.1 Plan Business Analysis Governance – Decision Making: The decision-making process defines what happens when teams cannot reach consensus, by identifying escalation paths and key stakeholders who hold final decision-making authority. -A. Update the requirements doesn’t solve the issue as no new/updates to the requirements are mentioned. B. Record the feedback and continue does nothing to ensure the process owner will remain engaged. C. Reviewing the future state provides no benefit.