Exam CGEIT topic 1 question 23 discussion

Actual exam question from Isaca's CGEIT

Question #: 23
Topic #: 1

A contracted company employs key IT systems operational personnel to oversee technology used to manage a critical line of business. Management is concerned that a mass resignation by many disgruntled personnel may lead to a shutdown of these key systems. Which of the following should be the PRIMARY responsibility of IT governance to address this risk?

A. Renegotiate employment agreements to lessen the likelihood of a mass resignation.
B. Cross train management to assume support of the technology.
C. Develop a resourcing strategy that quickly replaces staff.
D. Survey key support staff to determine what is causing them to be disgruntled.

Show Suggested Answer

Suggested Answer: D 🗳️

by Frank1480 at Feb. 22, 2023, 5:43 p.m.

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Zumbaman

8 months, 1 week ago

Its C. even if you manage to change the business culture you may not keep everyone. They might even be the people causing it.

upvoted 1 times

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Frank1480

1 year, 10 months ago

It should be C - Developing a resourcing strategy that quickly replaces staff is critical to ensure continuity of the critical line of business in case of a mass resignation. The IT governance should ensure that the contracted company has a sufficient pool of resources to replace staff and maintain the service levels. The IT governance should review the contract and service-level agreements with the contracted company to ensure that they have appropriate provisions for staff augmentation or replacement

upvoted 2 times

Sathish5

1 year ago

Even if you have the best sourcing strategy in the worlds, if the culture is bad people will leave the company as soon as they join, my Answer will be D.

upvoted 1 times

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