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Exam CISA topic 1 question 213 discussion

Actual exam question from Isaca's CISA
Question #: 213
Topic #: 1
[All CISA Questions]

Which of the following is the BEST indicator that an application system's agreed-upon level of service has been met?

  • A. Transaction response time
  • B. Bandwidth usage logs
  • C. CPU utilization reports
  • D. Security incident reports
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Suggested Answer: A 🗳️

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yukli1998
1 month ago
Selected Answer: A
Answer A: Transaction response time directly measures the performance experienced by the end user, which is often a core component of Service Level Agreements (SLAs). CPU utilization reports: Reflect system resource usage, not service performance or availability.
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Joloms
10 months, 3 weeks ago
The Utilization report
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