During an IT strategy review, a new CIO determined that numerous important internal processes have not been updated for several years and should be reexamined. Which of the following would be the BEST approach to address this concern?
A.
Assemble a project review team
B.
Implement a process review policy
C.
Map the processes to a capability maturity model
The best approach to address this concern is C. Map the processes to a capability maturity model.
A capability maturity model (CMM) is a framework for assessing the maturity of an organization's processes. It provides a way to measure how well the organization's processes are defined, managed, and controlled. By mapping the processes to a CMM, the CIO can identify the processes that are most in need of improvement.
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