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Exam CISA topic 1 question 124 discussion

Actual exam question from Isaca's CISA
Question #: 124
Topic #: 1
[All CISA Questions]

Which of the following is the PRIMARY role of key performance indicators (KPIs) in supporting business process effectiveness?

  • A. To analyze workflows in order to optimize business processes and eliminate tasks that do not provide value
  • B. To evaluate the cost-benefit of tools implemented to monitor control performance
  • C. To enable conclusions about the performance of the processes and target variances for follow-up analysis
  • D. To assess the functionality of a software deliverable based on business processes
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Suggested Answer: C 🗳️
by Changwha at July 15, 2023, 9:24 p.m.

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fori12
10 months ago
Selected Answer: C
key performance indicators (KPIs) and are used to indicate whether goals are likely to be met.
upvoted 2 times
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Changwha
1 year, 6 months ago
C. To enable conclusions about the performance of the processes and target variances for follow-up analysis
upvoted 2 times
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