Page 205 of CGEIT Review Manual 8th Edition. APO07.03 Maintain the Skills and Competencies of Personnel. APO07.03 Maintain the skills and competencies of personnel.
Define and manage the skills and competencies required of personnel. Regularly verify that personnel have the competencies to fulfill their roles on the basis of their education, training and/or experience. Verify that these competencies are being maintained, using qualification and certification programs where appropriate. Provide employees with ongoing learning and opportunities to maintain their knowledge, skills and competencies at a level required to achieve enterprise goals.
Metrics Example:
A. Identified key skills and competencies missing in the resource matrix
B. Number of identified gaps between required and available skills
C. Number of training programs provided
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