Exam CGEIT topic 1 question 46 discussion

Actual exam question from Isaca's CGEIT

Question #: 46
Topic #: 1

An enterprise has decided to implement an enterprise resource planning (ERP) system to achieve operating and cost efficiencies through global IT standardization. The business units are resistant because they are used to operating autonomously. The CEO has instructed the CIO to move quickly with the implementation to force acceptance with business unit leaders. Which of the following should be the CIO's FIRST step?

A. Request funding from the CEO to hire ERP consultants.
B. Ask the CEO to be the sponsor of the program.
C. Engage a reluctant business unit to conduct a proof-of-concept pilot.
D. Build a governance framework for identifying non-standard processes.

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Suggested Answer: C 🗳️

by Sathish5 at Dec. 29, 2023, 8:50 a.m.

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mgrola

3 months, 1 week ago

Selected Answer: C

Try C first. If it doesn't work, or the business team will not have it, then B

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shiowbah

8 months, 3 weeks ago

B. Ask the CEO to be the sponsor of the program.

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SuperMax

9 months, 1 week ago

Selected Answer: C

C. Engage a reluctant business unit to conduct a proof-of-concept pilot. Given the resistance from business units accustomed to operating autonomously, the CIO's first step should be to engage a reluctant business unit in conducting a proof-of-concept pilot. This approach allows the business unit to experience firsthand the potential benefits and efficiencies that the ERP system can bring. By involving them in a smaller-scale pilot project, the CIO can demonstrate the system's value, address concerns, and gather feedback to tailor the implementation approach to better suit the needs and preferences of the business units.

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Sathish5

11 months, 3 weeks ago

Selected Answer: C

business unit to experience firsthand the benefits of the ERP system and understand how it can improve their operations. It provides an opportunity for the business unit to address concerns and build confidence in the proposed solution. Engaging the business units early in the process through a pilot can help in gaining their acceptance and support for the broader implementation.

upvoted 2 times

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