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Exam CGEIT topic 1 question 88 discussion

Actual exam question from Isaca's CGEIT
Question #: 88
Topic #: 1
[All CGEIT Questions]

A government agency plans to use predictive analytics to improve the quality of its services. The IT director is confident they have selected the right tool and can acquire appropriate resources to support the business need. Which of the following should be the director's NEXT course of action?

  • A. Ensure job descriptions are available for newly-hired IT resources.
  • B. Ensure IT has the appropriate processes in place.
  • C. Implement a balanced scorecard to measure service quality.
  • D. Establish a data governance council that includes IT senior management.
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Suggested Answer: B 🗳️
by Sathish5 at Dec. 31, 2023, 10:55 a.m.

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SuperMax
10 months, 3 weeks ago
Selected Answer: B
B. Ensure IT has the appropriate processes in place. Before moving forward with implementing predictive analytics to improve service quality, it's crucial to ensure that the IT department has the appropriate processes in place. This includes aspects such as data collection, data cleaning, data storage, data analysis, model development, deployment, and ongoing maintenance. Without these processes being established and streamlined, the effectiveness and efficiency of implementing predictive analytics could be compromised. Therefore, ensuring IT has the necessary processes in place should be the director's next step.
upvoted 1 times
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Sathish5
1 year, 1 month ago
Selected Answer: B
Correct answer is B : Once the tool and resources are in place, it is essential to establish and ensure that the appropriate processes are in place to effectively use predictive analytics.
upvoted 2 times
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Sathish5
1 year, 1 month ago
Selected Answer: C
Once the tool and resources are in place, it is essential to establish and ensure that the appropriate processes are in place to effectively use predictive analytics.
upvoted 1 times
Sathish5
1 year, 1 month ago
Please ignore this.
upvoted 1 times
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