Identifying the role of IT in supporting the business is a foundational step in developing an effective IT governance model. This involves understanding how IT aligns with and contributes to the overall business strategy and objectives. By clarifying the role of IT, organizations can ensure that governance efforts are directly tied to business value and priorities. Starting with a clear understanding of the role of IT in supporting the business ensures that subsequent governance decisions and policies are aligned with the broader organizational goals. This strategic alignment is crucial for the success of the IT governance model.
By identifying the role of IT in supporting the business, the enterprise can clarify its expectations from IT, define key priorities, and establish the necessary structures and processes to ensure that IT resources are allocated effectively and IT initiatives are aligned with business goals.
Once the role of IT in supporting the business is clearly defined, the enterprise can then proceed to prioritize investments in IT (option A), define policies for data, applications, and organization of infrastructure (option C), and identify IT services that currently support the enterprise's capability (option D) in a more informed and strategic manner.
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