D. Understanding the organization’s business and operating environment
Understanding the organization’s business and operating environment is key to evaluating the completeness of its cloud compliance obligations. This involves gaining insights into the organization's industry, regulatory landscape, business processes, and how it utilizes cloud services. By understanding these factors, an auditor can more accurately assess which compliance requirements are applicable and ensure that all relevant obligations are identified and addressed. This holistic view enables the auditor to evaluate the organization's compliance posture against the backdrop of its specific operational context, ensuring that obligations are not overlooked. While risk appetite, data breaches, and contractual agreements are important elements, they are all contextualized within the broader understanding of the organization's environment.
P# 202 Supply chain agreements (e.g., SLAs) between providers and customers should incorporate provisions or terms for the following: • References to detailed supporting and relevant business processes and technical measures implemented to enable effective governance, risk management, assurance, and legal, statutory and regulatory compliance obligations associated with all affected business relationships
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