A financial institution with a highly regarded reputation for protecting customer interests has recently deployed a mobile payments program. Which of the following key risk indicators (KRIs) would be of MOST interest to the CIO?
A.
Number of failed software updates on mobile devices
A. Number of failed software updates on mobile devices.
The reason for this choice is that failed software updates on mobile devices could indicate potential vulnerabilities or technical issues with the mobile payments program. If software updates consistently fail, it could lead to security vulnerabilities, operational disruptions, or potential breaches in customer data security.
While all the options are important KRIs in their own right, the number of failed software updates on mobile devices directly relates to the integrity and security of the mobile payments platform, making it a significant concern for the CIO in ensuring the smooth functioning and security of the system.
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